Meetingservices is dedicated to delivering top-tier service as a proud partner of MCI Group and Maritz Global Events. We specialize in streamlining your event and lodging experiences. This policy outlines the standards and procedures we follow to address and settle any payment conflicts.

Every booking made through Meetingservices is managed in accordance with the frameworks of MCI Group and Maritz Global Events. Use of our services signifies your acceptance of and compliance with the specific terms and conditions mandated by our partners.

Chargeback requests are strictly limited to cases of fraudulent card activity or confirmed billing inaccuracies. We urge you to reach out to our support staff prior to filing a bank dispute, as we can typically address and correct the matter more swiftly.

A dispute is not valid if the services were delivered as promised. Furthermore, chargebacks may not be used to evade the cancellation policies or refund schedules that were accepted at the time of the initial reservation.

In the event of a chargeback, Meetingservices collaborates with MCI Group and Maritz Global Events to perform a detailed inquiry. We examine all transaction data and proof to guarantee a fair outcome for everyone involved.

Filing a chargeback without legitimate cause may result in the immediate termination of services and could impact your ability to make future reservations. Be aware that costs or fines arising from an unwarranted dispute will be charged to the customer.

To substantiate a claim, customers must be ready to submit detailed records. Necessary documentation includes transaction records, communication logs, and any other pertinent proof validating the case.

Meetingservices maintains the right to update these terms as necessary. Modifications will be announced via our official communication platforms and will take effect as soon as they are published.

Should you have inquiries about these procedures or require help with a billing issue, please contact our expert support team immediately. We are available to assist you.